We’re here to help you

Welcome to our Help Center

Frequently Asked Questions

Here you'll find answers to commonly asked questions about our products, shipping, returns, and more. Use the 'categories' menu below to find your question even faster.

Video Guides

Access detailed guides and education on how to get the most out of your products and improving your hair health.

Shipping and Returns

Find information about our shipping policies, delivery times, tracking orders, and our return/replacement process.

Contact Us

Contact our customer support team for further assistance using our simple and fast contact form.

Policies & Terms

Read our privacy policy, terms and conditions, and other important policies related to using our website and purchasing our products.